At West Launceston Primary School, we have been using Thomas Paul Security Services over the past 6 months, primarily for alarm response and security monitoring of the school site.
During this time we have been extremely impressed by their professional, personal and efficient service.
With our previous patrol company not being 100% reliable, there was a large amount of relief that came with being able to trust that security patrols were being undertaken to a satisfactory level. Communication has been an integral part of their success at this particular site and the procedures the company has in place are excellent, with written, verbal and electronic communication occurring on a regular basis.
The proactive approach the company has taken is also excellent, we have recently changed the way we arm the site after suggestions from the staff at Thomas Paul Security Services, and this has greatly increased all staff’s awareness and accountability. We have also taken advantage of their cash banking services which enables staff to stay on site, increasing productivity, and eliminates the worry of carrying large sums of cash to the bank.
All staff from Thomas Paul Security Services have acted in an extremely professional manner during all conversations and meetings I have had with them.
I would highly recommend Thomas Paul Security Services for their professional service, friendly & approachable manner and their extensive knowledge of the industry. Their reliability and communication has also been a fantastic feature of the company.
School Executive Officer
West Launceston Primary School